Q: Do you have free shipping items?
A: Yes, simply look for the logo to enjoy free shipping on selected items throughout the store. Free shipping applies only within the US continent.

Q: When can I expect to receive my delivery?
A: Stock items for orders received by 12:00 P.M. (PST) will ship the same day from our warehouses. Delivery times vary by location, however you can expect to receive your delivery usually between 2-5 working days.

Q: Do you have a minimum order?
A: 360 Medical Supply places your needs first. If you need even the smallest shipment, we are happy to provide it.

Q: What are your shipping policies?
A: Shipments are directed to your various locations by UPS Ground. Overnight and second day shipments are available for an additional charge. Please call 1-800-360-1781 if you need an expedite service.

Q: What about back-orders?
A: If your order is placed on back-order, you will receive an e-mail notice with an estimated time of delivery. All back-orders will be filled immediately upon receipt from the manufacturer.

Q: Do I have to order online?
A: 360 Medical Supply provides you with many choices to suit your needs. We offer Telephone Sales Representatives, Online Ordering, or Customized Fax order forms.

Q: What if I don't find the item I need?
A: Simply contact one of our knowledgeable Customer Service Representatives at 1-800-360-1781. We have an extensive sourcing library available to you at all times.

Q: What if I have questions that are not answered here?

A:
Our Customer Service Representatives are available to assist you at all times by calling 1-800-360-1781.
We are available Monday through Friday from 9:00am to 5:00pm Pacific Standard Time. You can also contact us by fax or email at:
Toll Free Fax: (877) 360-8438
Email: customer.service@360med.com