Do you have free shipping items?
A: Yes, simply look for the logo to enjoy free shipping
on selected items throughout the store. Free shipping applies only within the
Q: When can I expect to receive my delivery?
A: Stock items for orders received by 12:00 P.M. (PST) will ship
the same day from our warehouses. Delivery times vary by location, however you
can expect to receive your delivery usually between 2-5 working days.
Q: Do you have a minimum order?
A: 360 Medical Supply places your needs first. If you need even the
smallest shipment, we are happy to provide it.
Q: What are your shipping policies?
A: Shipments are directed to your various locations by UPS Ground.
Overnight and second day shipments are available for an additional charge.
Please call 1-888-360-0288 if you need an expedite service.
Q: What about back-orders?
your order is placed on back-order, you will receive an e-mail notice with an
estimated time of delivery. All back-orders will be filled immediately upon
receipt from the manufacturer.
Do I have to order online?
A: 360 Medical Supply provides you with many choices to suit
your needs. We offer Telephone Sales Representatives, Online Ordering, or
Customized Fax order forms.
What if I don't find the item I need?
A: Simply contact one of our knowledgeable Customer Service
Representatives at 1-888-360-0288. We have an extensive sourcing library
available to you at all times.
Q: What if I have questions that are not answered here?
A: Our Customer Service Representatives are available to assist you
at all times by calling 1-888-360-0288.
We are available Monday through Friday from 9:00am to 4:00pm Pacific Standard
Time. You can also contact us by fax or email at:
Free Fax: (877) 360-8438